The sword its self was overall good, however, it arrived with damage to the sheath. I emailed them regarding this hoping to get a replacement and after 2 weeks I still haven't received a response.
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Here at Ancient Warrior we expect for shipping to take between 3-7 working days (Monday-Friday) from when the order is placed.
Free Shipping On All Orders Over £200
The buyer is responsible for paying the additional costs such as duties, taxes, and customs clearance fees. These charges can vary widely and are often based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country.
As you may understand this can take longer and if so please don't hesitate to contact us.
We offer a 14-day return policy from the date you receive your order.
To be eligible for a return, your item must be:
Before sending anything back, please email hello@ancientwarrior.co.uk to request a return. Returns sent without prior authorisation cannot be accepted.
Return Address:
Ancient Warrior – Returns
Units 3 & 4, St Thomas Hospital
Scarborough
YO11 1PB
Please inspect your order as soon as it arrives. If your item is damaged, faulty, or you've received the wrong product, contact us immediately at hello@ancientwarrior.co.uk with your order number and photos where possible. We'll resolve the issue as quickly as we can.
The following items cannot be returned:
If you'd like a different item, simply request a return for the original product and place a new order.
Once we've received and inspected your return, we'll let you know if your refund has been approved. Approved refunds are issued to your original payment method within 10 business days, although your bank may take additional time to process the payment.
If you have any questions, we're always happy to help:
Overall rating: 4.9 / 5 from 16 reviews.
The sword its self was overall good, however, it arrived with damage to the sheath. I emailed them regarding this hoping to get a replacement and after 2 weeks I still haven't received a response.
Thomas K. 3/5 Verified
Absolute QUALITY !!!!!
Steven B. 5/5 Verified
Easy to order arrived just a few days later great service
Jarrod M. 5/5 Verified
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Esther P. 5/5 Verified
Arrived quicker than expected Love it realy nice
Mr J. 5/5 Verified
Great sword
Mr R. 5/5 Verified
Fantastic company. Great product and fast delivery. Will definitely be using Ancient Warrior again.
Jonathan L. 5/5 Verified
My partner is really pleased with his xmas present, really well made. Thank you
Sarah D. 5/5 Verified
Good
Stan P. 5/5 Verified
Great service from purchase to delivery 👍.
Denise C. 5/5 Verified
Great quality katana, looks perfect on my wall
Vicky H. 5/5 Verified
Phenomenal quality, genuine craftsmanship of the both the “blade” and the hilt. The holster is the cherry on top also being just as well made, would definitely recommend if you’re a walking dead fan.
Karick H. 5/5 Verified
Ok
Andrew B. 5/5 Verified
Love it
Neil H. 5/5 Verified
Well made item, good quality and looks great on my wall - thanks!
Paul W. 5/5 Verified
Fantastic
Gurinderjeet D. 5/5 Verified
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